Comments on: Before You Hit That Spam Button…

By: Nadine

Nadine — Fri, 11 Feb 2011 22:01:14 +0000

Jennifer,
I agree! I’m a novice at the social media, newsletters and such so how do I know if my newsletters that I send out are sent to spam. I as well only send out to people who have given me permission but you never know when someone has a cranky day and decides to spam your information. Another question is, if someone does send your content to spam does this mean that it goes to spam for recipients? Thanks for all your great information!

By: Cheryl

Cheryl — Thu, 25 Feb 2010 15:25:15 +0000

I am a bit of a novice I guess but do you have to be using a certain program to see if people reported what you sent out as spam? Or how do you tell if this is happening?

By: Michelle Nist

Michelle Nist — Thu, 25 Feb 2010 01:31:44 +0000

Wow – this is great! Can I copy it and send it out in my next newsletter?
Would it even help? I doubt it! Like all of us reading here, it is preaching to the choir, so to speak.

By: MeLissa

MeLissa — Wed, 24 Feb 2010 23:34:02 +0000

I wanted to jump in here because I have, on occasion, been one of those people that accidentally hits the spam button when I meant to just delete the message. It makes me feel just awful because I am aware that it causes a “you’ve been naughty” report where it certainly isn’t due.

That said, I agree wholeheartedly. I wish that when one of those reports happened, it wasn’t so much of a “guilty – no chance to prove your innocence” sort of thing…not that it would really be worth the time we’d all spend sending the “see, they signed up for it info” to the powers that be.

By: Deb Bixler

Deb Bixler — Wed, 24 Feb 2010 22:54:27 +0000

Great points-well taken! This is a good topic that I rarely see posts about. I personally check every email coming in. No spam blockers at all. It is quick to just highlight the spam by holding down the control key then click on each link based on the subject bar and delete a whole column. I found that using spam screening and blocking I often miss emails that I wanted. So, if I need to check my spam folder periodically, why not deal with it as it comes in. Think about this, real spammers and people who spread viruses are really criminals. What kind of criminal would they be if the internet did not exist?

By: Linda Stacy

Linda Stacy — Wed, 24 Feb 2010 21:55:43 +0000

I think most people who hit the “report spam” button just forgot that they really did opt in. I include a note at the top of all my mailings explaining where they opted in in hopes of reminding them.

Also, I don’t know if it’s still true, but there was a time when a popular ISP had the report button right next to the delete button and people just hit it by mistake.

Of course there will always be those few cranky people who decide they shouldn’t have to get your offers and they respond by hitting that report spam button. They’re probably sticking out their tongue at us when they do it. :p LOL!

By: Scott Ryne

Scott Ryne — Wed, 24 Feb 2010 19:30:54 +0000

I understand completely what you are saying, but my comment was going to be word for word what Grace said. Sometimes the way sites are linked, you opted into something without knowing it. I have never hit the spam button on anyone no matter how annoying, I just keep deleting!
Bottom line, I agree.

By: Jennifer

Jennifer — Wed, 24 Feb 2010 18:34:02 +0000

I typically use the block email feature in Outlook to block messages/senders I don’t want. You can also use the spam button within Outlook.

By: GraceAnderson

GraceAnderson — Wed, 24 Feb 2010 17:35:51 +0000

Totally agree. Now how do I get off real span lists? They say I subscribed, I did not. If I try to unsubscribe it only confirms my email is legit. I don’t want nor do I need Viagra or pain meds….

Thank you for all the great content you provide in your newsletters.

By: Barb Orozco

Barb Orozco — Wed, 24 Feb 2010 14:52:31 +0000

Excellent points! Can only hope those who need to know this will read this… thanks, Jennifer!