Daily Online Community Management

Successful social media efforts that bring results need to be conversations. The only challenge? Those conversations take a LOT of time if they’re going to be effective.

From identifying the right people to connect with, to interacting with the fans that participate on your social media presences, Jen Fong Media provides daily community management services.

We’ll take care of the daily conversation (extended hours, 365 days per year!), and provide you with reports to keep you on top of what’s going on. We’ll also keep you in the loop on issues that need to be escalated, and when it’s time to get the compliance team involved. Our expertise and experience in direct sales means that you can be confident that what we say for your brand online will take into account the needs and feelings of your independent sales force, while creating a presence that consumers engage with. And if/when you’re ready to take it in-house, we’ll also help train your staff to manage the conversation, too, so your brand voice remains consistent.