Several mornings each week, I run about 4 miles through my tiny town. And because I often take a similar route, I often see the same people. I see Bob the crossing guard, who greets me and my dog by name, and always asks Sugar if she’s ready for her biscuit. I see the nice man on his way to the train station who is always impeccably dressed, and who always smiles and wishes me good morning. I see moms I know from church who wave and say good morning.
Now part of this is just living in a small town. And it’s great.
But this morning it also got me to thinking about who I look forward to seeing each day. Bob the crossing guard took the time to learn my name, and uses it every morning when he sees me. The impeccably dressed man knows who I am, and takes the time to smile and wish me a good day. And it’s part of the fun of the run. Seeing these people is a little bit of sunshine in my day.
No matter where you are, and no matter what task you have to do, do people remember you as a little sunshine in their life? Do they look forward to seeing you? It will help your business.
Whether it’s in person or online, you have the choice to be a sunny disposition that always leaves people smiling, or the one that complains about everything. You can guess which disposition attracts people, and gets recommendations. Do you take that into account in your interactions online?