Recently a direct sales company did their very first online event. And it was awesome! They pulled out all the stops, and wound up creating an event that created a lot of excitement about the brand and its products. Were there a few bumps? Of course! It was their first time. But overall it really set their brand apart and was fabulous. And my favorite part? They got out there and did it, and paved the way for the industry.
After the event, I went to the company’s Facebook Page to post about how much I enjoyed it. But what I found there was consultant complaint after complaint about really minor details. Are you kidding me? Here your company put a lot of time and effort into creating a cutting edge presentation to help you do your business, and all you can do is complain? In PUBLIC?
And unfortunately it’s not limited to this one company. I’ve seen consultants complain on every direct sales company Facebook Page. Don’t you realize that this is public, and that people can see it? That it can show up in Google search results when people look up your company? Are you TRYING to destroy your ability to do business?
People, it’s time to take serious stock here. If your company goes out of its way to do something to benefit the brand and your business, be a decent human being and be supportive. It is COMPLETELY inappropriate to complain about this on the company Facebook Page. When you complain there, all you do is make the company, and yourself, look bad.
SO WHAT if there were a couple of things that could have been done differently? How would you feel if, after you did a sales presentation, someone stood there and criticized every thing you did that he or she would have done differently?
So today my message is this…stop being such critical perfectionists!!! If you’ve got a serious problem, take it up with customer service. But when your company goes out of its way to do something great, that will benefit your business, and then all you can do is complain, you’re completely out of line. It’s wrong. And if you see someone else in your company do it, call them out on it. Don’t forget these are human beings in your companies who are working really hard to give you the best tools possible. It’s up to you to make the most of them, and avoid raining on the parade.
So cut it out, OK?