This week I received a phone call from a vendor that wanted to set up a sales demo with me. Now I don’t like to schedule things, or even get approached initially, over the phone by vendors. I much prefer an email first, so I can digest the info on my schedule, at my pace, [...]
Business and Technology Excellence with Jennifer Fong
Tag Archive: etiquette
Who is Really Behind Your Company’s Facebook Page?
One of the services my company, Jen Fong Media, provides to direct selling companies is community management. This means that we help companies with the day to day of managing their social media presences, from writing status updates to responding to customer service issues. Sometimes we do this full time, and sometimes we provide off-hours [...]
Your Company’s Facebook Page is PUBLIC!
It never ceases to amaze me. Your companies put a lot of thought, time, and effort into creating amazing experiences for you like your national conference, and then some people go on the company’s Facebook Page to complain about small details. Really? You do realize your company Facebook Page is public, right? That customers and [...]
This is Not the Way to Market Using Facebook Questions
Here’s why: This arrived in my email inbox. That’s an unsolicited business message (aka SPAM). I don’t know the person who sent it (at least not well.) We don’t have any kind of personal relationship. It’s annoying. Honestly, what a dumb question. It’s not about me. It’s about what you want to sell me. Your [...]
Should I Comment As My Page or My Profile?
This post is inspired by a conversation I saw on the Facebook Page of Kim Castleberry. It was a great point, and something I hadn’t given a lot of thought to. So thank you, Kim, for a great conversation starter. Recently Facebook has given us the option of commenting on other Facebook Pages as our [...]
It is never OK on Facebook to…
You wrote today’s post! I posed the following “complete the blank” statement on Facebook: Finish this sentence. It is never OK on Facebook to… Here’s what you said: Kathy Yellets use profanity….. Diana Bedini Alexander send out invitations to events to people that are not in the area you are located. If you don’t [...]
The Etiquette of Facebook Groups
This past week I’ve been added to 3 different Facebook groups without my knowledge or consent. Now if you’ve read what I’ve written in the past about Facebook Groups, you know that as soon as you add someone to a Facebook group, they start getting emails and notifications about all group activity. Imagine how overwhelming [...]
Tagging Ads is Lame
This week I got a notification on Facebook that I had been tagged in someone’s note. I went to see what it was about, and lo and behold, it was an ad. I was one of MANY people tagged in this note. HOW LAME. And I’d just like to take a moment to explain what’s [...]
