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	<title>Comments on: The Importance of Issues Management and Escalation Procedures in Social Media</title>
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	<link>http://www.jenfongspeaks.com/the-importance-of-issues-management-and-escalation-procedures-in-social-media/</link>
	<description>Business and Technology Excellence with Jennifer Fong</description>
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		<title>By: Ray Zhu</title>
		<link>http://www.jenfongspeaks.com/the-importance-of-issues-management-and-escalation-procedures-in-social-media/comment-page-1/#comment-6606</link>
		<dc:creator>Ray Zhu</dc:creator>
		<pubDate>Sun, 20 Mar 2011 17:02:46 +0000</pubDate>
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		<description>One thing to consider in the escalation procedure: how to escalate your issues quickly and automatically, particularly if it involves a partner or vendor?</description>
		<content:encoded><![CDATA[<p>One thing to consider in the escalation procedure: how to escalate your issues quickly and automatically, particularly if it involves a partner or vendor?</p>
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		<title>By: Tweets that mention The Importance of Issues Management and Escalation Procedures in Social Media &#124; Direct Sales and Social Media -- Topsy.com</title>
		<link>http://www.jenfongspeaks.com/the-importance-of-issues-management-and-escalation-procedures-in-social-media/comment-page-1/#comment-1226</link>
		<dc:creator>Tweets that mention The Importance of Issues Management and Escalation Procedures in Social Media &#124; Direct Sales and Social Media -- Topsy.com</dc:creator>
		<pubDate>Tue, 22 Dec 2009 03:57:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.jenfongspeaks.com/?p=1644#comment-1226</guid>
		<description>[...] This post was mentioned on Twitter by Jennifer Fong, David Hughan. David Hughan said: RT @JenFongSpeaks The Importance of Issues Management &amp; Escalation Procedures in #socialmedia http://ow.ly/1mJ7Ic Good take on HP video [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Jennifer Fong, David Hughan. David Hughan said: RT @JenFongSpeaks The Importance of Issues Management &amp; Escalation Procedures in #socialmedia <a href="http://ow.ly/1mJ7Ic" rel="nofollow">http://ow.ly/1mJ7Ic</a> Good take on HP video [...]</p>
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